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Report a quality defect in a medicine for human use

Marketing authorisation holders, manufacturers and wholesalers

Manufacturers must use the form below to report quality defects to us. Submit the completed form to the email address provided on the form.

If you need to notify us of an urgent quality defect, please contact us immediately by phone. Call us using the phone numbers on our emergency contact page

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Patients and healthcare professionals

Healthcare professionals, patients and members of the public can use our online form to report a quality defect to us. 

Report online

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Privacy and data protection

Find out how we process information from reports in our privacy notice.